The Direct Care Alliance is launching a pioneering professional development initiative for direct care workers and we’re looking for a few committed volunteers to oversee the program.
The DCA’s Personal Care and Support Credential is the first stage of a planned DCA career lattice for direct care workers who provide supports and services to elders and people living with disabilities. The career lattice will ultimately include credentials for various areas of specialization.
The new credential tests for the skills, aptitude, and knowledge personal assistance workers need to provide high-quality, non-specialized care to elders and people living with disabilities. Developed in accordance with Institute for Credentialing Excellence standards, it was based on criteria created in focus groups nationwide by employers, workers, and people who use personal assistance services.
The Personal Care and Support Credential creates a new gold standard for personal and home care work, giving caregivers a way to prove their competence and increase their potential market value and career opportunities. It also provides peace of mind to employers and to the elders and people with disabilities who rely on these workers, offering them a consistent national standard for judging a worker’s professionalism. “This credential is a way for direct care employers and the people needing direct care services to know when they have a highly skilled and knowledgeable worker,” says DCA Professional Development Manager Helen Hanson.

Dennis Fitzgibbons
Dennis Fitzgibbons (left), M.Ed., a co-chair of the commission that oversees the Personal Care and Support Credential, says it will be particularly useful for consumers and employers recruiting personal assistance workers. “It will be very helpful for the consumer recruiting a direct care worker to know that a potential worker has demonstrated the knowledge and skills needed to be a good personal assistance worker,” he says. Continue reading »