Archive for ‘training and education’

Direct Care Workers in the News

Posted by on October 21st, 2014 at 6:14 pm | Comments Off on Direct Care Workers in the News

The people that take care of me deserve a living wage,” says home care recipient Kyle Auxier.

How well a home care worker is treated has depended entirely on the employer. Now, that’s finally changing.

Award-winning home health aide Joe Quinn on how home care workers go above and beyond for their clients.

Nearly three-quarters of direct care workers are forced to rush through basic care for the elderly and disabled, survey finds.

Ai-jen Poo on why it is essential that we pay home care workers enough to support their familiesContinue reading »

Home Care Workers Rising

Posted by on October 14th, 2014 at 4:14 pm | Comments Off on Home Care Workers Rising

forest of signs 2The following photos and stories are from the Voices Institute graduates, several of whom were also DCA board members, who represented Direct Care Alliance and their profession at the Home Care Workers Rising summit. The summit was hosted by Caring Across Generations in St. Louis on October 6 and 7.

It Rekindled the Fight in Me

I was fortunate to be invited to the Home Care Workers Rising summit by the Direct Care Alliance board of directors. The summit brought together members of the SEIU, AFSCME, the National Domestic Workers Alliance, Jobs with Justice, Hand in Hand, Caring Across Generations, and Jews for Racial and Economic Justice to spark and rekindle the Home Care Worker fight for a job that is respected, pays a living wage, includes benefits and paid time off. We were home care workers and consumers, all sharing and learning what each other were doing in the fight to improve home care jobs.  Continue reading »

Direct Care Workers in the News

Posted by on September 15th, 2014 at 2:55 pm | Comments Off on Direct Care Workers in the News

Maine needs to increase reimbursement rates and give us direct care workers a raise, says Helen Hanson in a Bangor Daily News editorial.

How negative public attitudes toward direct care work can damage workers’ morale and self-image.

Not just anyone can do direct care work, says a striking worker: “It takes a very long time to understand how to work with very complex people with very complex needs.”

A strong op-ed on what’s wrong with Britain’s “zero-hour” home care contracts, which offer workers no protection and no guaranteed hours.

With a statewide average wage of $8.60 an hour, home care workers in Missouri are calling for higher wages.

An ethics instructor considers what fair pay for home care workers would look like—and why we need to make it happen.

This video for NADSP’s Direct Support Professional Appreciation Week (September 7-13) celebrates the work done by DSPs.

Professors Lisa Dodson and Nancy Folbre on why the Supreme Court’s Harris v. Quinn decision will hurt home care consumers.

Continue reading »

Farewell and Thank You

Posted by on June 23rd, 2014 at 10:09 am | 21 Comments »

Dear Friend of DCA,

group shot panoramic for web

With your support, Direct Care Alliance has been the national advocacy voice of direct care workers for almost ten years.  We can all be proud of what we have accomplished together.

Inspired by the vision of former Executive Director Leonila Vega, we built a nationwide advocacy network of direct care workers through the Voices Institute and other means. These worker leaders are eloquent about the value of their work and have a passion for improving our system of long-term services and supports.

We influenced legislation and regulation, taking important steps at the state and federal level to improve the health and economic security of direct care workers, invest in the workforce and enhance training and advancement opportunities. A key recent victory was the final home care rule extending basic labor protections–including federal minimum wage and overtime pay–to home care workers nationwide.

We developed a national credentialing program that is an important step toward building recognition of personal care work. We assisted many direct care workers in finding health insurance under the Affordable Care Act. We also provided technical and financial assistance to direct care worker state associations.

Unfortunately, the world has changed, and our income has decreased every year. The board has grappled with this over the years, trying to trim costs while maintaining services and supports for workers, but we don’t have enough funding to continue operating. We regretfully inform you that DCA staff operations will cease and our offices in Washington, DC and New York will close by June 30.  Continue reading »

Celebrate National Nursing Assistants Week by Giving R-E-S-P-E-C-T Year-Round

Posted by on June 17th, 2014 at 11:42 am | Comments Off on Celebrate National Nursing Assistants Week by Giving R-E-S-P-E-C-T Year-Round

Read this editorial on Huffington Post

Carla Washington

Carla Washington

If you talk to direct care workers about what they do for a living, you will discover within the first five minutes of your conversation that they are proud of the care they provide. Talk to them a little longer and you will probably also hear how conflicted they are about their work, largely because of how underappreciated and disrespected it is by the rest of us.

Growing up I can vividly recall my mother, a 30-year career CNA (now retired), exemplifying that dichotomy when she spoke to me and my brothers about her work. While she certainly enjoyed the care side of direct care work, I could hear the disappointment in her voice when she talked about how the work she and fellow direct care workers provided was rarely appreciated or talked about with respect by others within the nursing home and VA hospital she worked at.  Continue reading »

Direct Care Workers in the News

Posted by on June 16th, 2014 at 10:16 am | Comments Off on Direct Care Workers in the News

Punitive managers and overreliance on rigid rules foster bad patterns of interaction in nursing homes, harming resident care and staff satisfaction—but there are methods managers can use to encourage positive interactions between staff.

Delay the minimum wage and overtime rule for home care workers even longer? Home care workers deserve better, and so do consumers.

Watch Respect: The Joy of Aides, a wonderful 20-minute documentary by Eva Sweeney, a woman with CP, about how to hire and manage aides and what it’s like when a direct care worker and a client work well together.

Good news for home care worker wages: a 5% pay raise in Minnesota, home care workers fighting for fair wages all across America, and rallies in Cleveland and Boston, where home care workers are calling for a $15 minimum wage for their profession.  Continue reading »

Direct Care Workers in the News

Posted by on May 29th, 2014 at 10:30 pm | Comments Off on Direct Care Workers in the News

The Massachusetts Senate is deciding whether to give home care workers a much-needed raise.

Watch this excellent program from NJTV’s Due Process about why home care workers and other low-wage workers need paid time off.

Contract workers are a fast-increasing percentage of the workforce, in direct care and elsewhere—and that’s a worrisome trend.

Let’s not let technology run amok: A reminder that robots can never take the place of human beings in the very personal business of direct care work.

The Library of Congress is funding research on home health care workers by a University of Oregon team.

A heroic direct care worker saved 20 residents after fire broke out in an adult foster care home in Detroit.

The mammoth national Home Instead Senior Care franchise is bringing staff training online.

A home care worker in England is threatening to sue for being issued a parking ticket while visiting a client.

How to Improve Elder Care

Posted by on May 16th, 2014 at 11:49 am | Comments Off on How to Improve Elder Care

This Wednesday, Direct Care Alliance, Eldercare Workforce Alliance and the National Consumer Voice for Quality Long-Term Care hosted an Older Americans Month tweetchat on how to support older adults’ independence, safety and health. Here are highlights from the chat, including links to moving testimonials, useful resources, and tips about how you can help.

What Older Americans Really Need

Posted by on May 5th, 2014 at 1:58 pm | Comments Off on What Older Americans Really Need
Jessica Brill Ortiz

Jessica Brill Ortiz

May is Older Americans Month, traditionally a time to recognize older adults’ contributions to the United States. But if we genuinely want to use this May to give back to the parents, grandparents and other elders who have done so much for us, we must turn our attention to the direct care workers who help millions of older adults live as healthily and independently as possible. We must stop shortchanging elders by turning our backs on the direct care workers they depend on.

Read the rest of my editorial in The Hill’s Congress blog.

DCA to Speak About Direct Care Workers at D.C. Briefing

Posted by on May 1st, 2014 at 5:03 pm | Comments Off on DCA to Speak About Direct Care Workers at D.C. Briefing
Jessica Brill Ortiz

Jessica Brill Ortiz

DCA National Advocacy Director Jessica Brill Ortiz will speak at a May 8 briefing on Capitol Hill in Washington, D.C.

OWL–The Voice of Midlife and Older Women is holding the briefing to observe the release of its annual Mother’s Day report, which focuses this year on long-term care, services and supports. Brill Ortiz will speak about the critical role played by direct care workers and how best to strengthen and support the workforce so workers can meet the growing demand for reliable, high-quality care and services.

The briefing will address a critical juncture at which America stands and how we can successfully navigate it: As our population ages and lives longer, we are experiencing a fast-growing need for long-term care, services and supports. Continue reading »

Direct Care Workers in the News

Posted by on April 22nd, 2014 at 11:54 am | Comments Off on Direct Care Workers in the News

DCA’s Jessica Brill Ortiz will be one of the participants at a May 8 Capitol Hill briefing on long-term care hosted by OWL – the Voice of Midlife and Older Women. Jessica will explain the importance of direct care workers and the direct care workforce issues that must be addressed in order to ensure quality long-term care services and supports for all who need them.

A new bill would create advanced positions for CNAs with specialized skills in care transitions, dementia and other areas. 

An issue brief from Center for Law and Social Policy looks at the challenges many direct care workers and other low-income parents face as they cope with scheduling child care and other difficulties caused by volatile job schedules.

We must pay home care workers enough to support themselves and their families, say state senator Patricia Jehlen and Executive Director Lisa Gurgone of the Home Care Aide Council in Massachusetts.  Continue reading »

Greater Houston DCA Members Take Time to Recharge

Posted by on April 21st, 2014 at 4:58 pm | Comments Off on Greater Houston DCA Members Take Time to Recharge
Carla Washington

Carla Washington

“You touch with your heart long before you touch with your hand,” said one of the almost 200 participants attending the Care for Elders 17th Annual Direct Care Workers Conference in Houston, Texas, earlier this month.

Direct care workers came together to recharge, reconnect and remember why the care and services they provide to the elderly and people with disabilities is vital work, provided not only in Houston but by more than 300,000 direct care workers across the state. Members of Greater Houston Direct Care Alliance  (GHDCA) start planning early to ensure they’re available to attend the annual conference, because GHDCA’s members recognize the importance of taking care of themselves so they can provide quality care, services and support to their consumers. Continue reading »

New Mexico Uses DCA Credential to Help Caregivers Prove Skills, Knowledge

Posted by on April 6th, 2014 at 11:03 pm | 1 Comment »

Adrienne Smith

While certified nursing assistants and home health aides have to take at least 75 hours of training and pass a certification exam to prove their fitness for the job, there is no federally mandated educational program or credential exam for personal or home care workers. To help fill that gap, Direct Care Alliance (DCA) developed the Personal Care and Support Credential in 2011. The credential measures the eight core areas every caregiver should know in order to perform his/her job at the highest levels, giving workers a way to prove their skills and knowledge and employers a way to evaluate potential caregivers.

In 2012, the New Mexico Direct Caregivers Coalition (NMDCC), a statewide organization that advocates for caregivers, negotiated a partnership with DCA to administer the credential. Continue reading »

New Training Opportunities for Maine Direct Care Workers

Posted by on February 24th, 2014 at 11:30 am | Comments Off on New Training Opportunities for Maine Direct Care Workers
Susan Rovillard

Susan Rovillard

Direct care workers in Maine can learn new skills and obtain certificates to demonstrate their expertise free of charge, thanks to a new pilot training model that blends online and in-class training.

The Maine Direct Service Worker Training Program provides flexible, convenient, and efficient training opportunities for direct service workers in Maine’s adult long-term services and supports system, easing the way to employment. Workers interested in a career pathway within the direct care profession can be cross-trained and more easily certified to work with multiple populations.  Continue reading »

The New Face of Our Economy: Direct Care Workers

Posted by on January 13th, 2014 at 1:01 pm | Comments Off on The New Face of Our Economy: Direct Care Workers
Jessica Brill Ortiz

Jessica Brill Ortiz

Fifty years into the war on poverty, it’s time to focus on direct care workers, explains DCA’s Jessica Brill Ortiz in the Huffington Post.

“As we work to advance the goals of the war on poverty, improving the economic security of direct care workers and their families should be at the top of the list, because improving direct care workers’ wages, benefits and career advancement opportunities will let us accomplish three important goals,” writes Jessica in The New Face of Our Economy.  “We can help ensure a stable, qualified direct care workforce large enough to meet growing demand. We can transform one of our fastest-growing job categories so that it bolsters our middle class and strengthens our economy instead of swelling the ranks of the working poor. And we can deliver on the promise of a nation where hard work is rewarded and respected.

Her piece outlines several current and pending policy initiatives that will help accomplish those goals.

Self-Care, Client Care at Arizona Direct Care Worker Conference

Posted by on October 18th, 2013 at 4:39 pm | Comments Off on Self-Care, Client Care at Arizona Direct Care Worker Conference

AZ conference pic 3September 25 was a day of good company, good food and great speakers for the direct care workers who attended the Arizona Direct Care Worker Association’s sixth annual Care Worker Conference and Celebration.

There was a focus on self-care in the morning. Three massage instructors at one of our vendor tables gave chair massages to attendees, and Leigh Weinraub, an engaging motivational speaker, talked about the importance of staying mentally and physically fit. Continue reading »

DCA’s Voices Institute Goes to Brooklyn

Posted by on October 8th, 2013 at 9:14 am | Comments Off on DCA’s Voices Institute Goes to Brooklyn
Carla Washington (front right) with the Brookyn attendees

Carla Washington (front right) with the Brookyn attendees.

What an amazing group of direct care workers I got to meet on September 25 and 26, at a Voices Institute training for CenterLight Best Choice Home Care in Brooklyn, New York! Direct Care Alliance Executive Director Carla Washington and I led the training for 19 home health aides, who had a total of 103 years of direct care experience between them.

As we did our introductions on the first day, the group shared their challenges and the passion for their work that makes them get up every morning to do it all over again, with smiles on their faces. One worker talked about a colleague who was also there, saying she went above and beyond the call of duty by taking a long subway ride and then walking 20 minutes to get to one of her clients. The woman she was talking about said: “But this is my job! I would do that for any one of my clients.”  Continue reading »

A Texas Progress Report from DCA’s Executive Director

Posted by on September 23rd, 2013 at 8:13 am | Comments Off on A Texas Progress Report from DCA’s Executive Director
Carla D. Washington

Carla D. Washington

Ninety-seven years old. One hundred years old. One hundred and four years old. These are ages of just three of the clients that I had the privilege of meeting while spending time with the Greater Houston Direct Care Alliance (GHDCA). It was an eye-opening and humbling experience to be invited into the assisted living facility where they live to observe the skilled care provided lovingly by Dream Care home care workers.

The owner of Dream Care Home Care Agency, LaDonna Williams, considers her work much more than a business. It’s a life she’s chosen, and she instills this same feeling in others by always making herself available for consultation with her workers, her clients’ families, and the staff of the facilities where some of her clients live. Most importantly, she models for her workers why this profession of theirs demands devotion and deserves respect. Continue reading »

How I Became a Direct Care Worker Advocate

Posted by on August 12th, 2013 at 12:22 pm | 3 Comments »
Sunny Smith

Sunny Smith

I’ve worked as a professional direct care worker for more than 25 years, off and on (mostly on), between other jobs. In-home caregiving is where I’m most happy. I feel, as most of us do, that it’s a calling. But just because we love our work doesn’t mean we should have to live in poverty, go on food stamps or rely on Medicaid. We deserve basic benefits like paid sick time and affordable health care. Many of us are left out of those basic benefits due to a lack of understanding, appreciation and respect for our work. And, through no fault of our own, lack of training often causes safety issues for our clients and ourselves.

About five years ago, I was offered the opportunity to join the Arizona Direct Care Worker Association, a grassroots professional organization. I said yes immediately and wrote a check for a whopping $10 a year. You see, I knew what it means to be a part of an association. Yes, the benefits I now had access to were worthwhile, but more than that, I wanted to be part of a professional association just like any other professional, from nurses to attorneys to social workers. Continue reading »